Q1:What is your terms of payment? A:T/T 30% deposit, and 70% to be paid before delivery.
Q2:What is your sample services? A: We can supply the sample if we have ready parts in stock, but the buyer is expected to paying for the sample cost and the courier cost.
Q3:Do you have any certificate of the amusement equipment? A: Yes, we have CE, ECM,EN71,EN62115, ASTM F963,ROHS certificate.
Q4:Could we install the amusement equipment ourselves? A: Yes, Multilingual instructions are acceptable,We will provide professional detailed installation and paste the label and take photos.u asap.
Q5. What is your terms of packing? A: Generally, we pack our goods in neutral white boxes or brown cartons. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters for the non-licensed ride on cars.
Q6. How about your delivery time? A: Generally, it will take 30 to 60 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q7. Do you test all your goods before delivery? A: Yes, we have 100% test before delivery
Warranty Policy
We supply 2% spare parts free of charge to go with container for replacement.
We offer a 12-month warranty service on all products.
In the unlikely event that your order arrives damaged or faulty,we would supply spare parts free of charge for replacement of the item,as well as technical support. We also agree to refund for the item that can not be repaired due to our reason.So be assured that you are well supported.
Contact Us
Cherry Yang
Sales Manager
Tel:0086 17359975615
Wechat:0086 17359975615
E-mail:sales@joolbest.com
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