LHD - TOYOTA RAV4 2.5L PETROL 4WD
MODEL - 2021
STOCKS - 1 X GREY / BLACK LEATHER
- 1 X BLACK / ORCHID BROWN LEATHER
After-sale service
We are going to offer following after-sale service after the goods are delivered:
1. Prepare required documents for our customers, including bill of lading, certificate of origin, commercial invoice, and packing list.
2. Contact and communicate with shipping agents if modifications of bill of lading is required by our customers.
3. Send the original documents to our customers by air express once we make all of them ready once payment is confirmed.
4. Give professional suggestions regarding using, maintaining of the products purchased by our customers, and sometimes we need to guide the users for the first time use.
5. Solve the problems or make constructional suggestions for the problems encounter them by our customers during their use.
6. Receive claims of quality failures from our customers, and communicate with our team of engineers and identify whether they are production defects or not.
7. Send replacement products or spare parts to our customers for the production defects products claimed to us.
Quality certification
Different countries have different requirement for minimum quality standards. If an item meets the minimum quality standard, we say it is qualified, otherwise it is unqualified. How to make qualified products? We use ISO quality management, and quality standard we set up according to customers' need. We have received CE certificates since the very beginning of our export business. CE does not only act as the quality standard of customers from European countries, but also plays a key role when we carry out our production activities. If not specified, we will produce our products based on CE quality standards.