Common problem
Q:Does the display capacity match the annotation?
The reason why the labeled capacity is diferent from the system capacity is because the binary anddecimal algorithms are different in decimal, 1K is 1000, In binary, 1K is 1024. The conversion fromG (gigabit) to K (kilobit) is as follows:
1G=1M x10003=1K x 10006
Due to the need for three conversions, the calculation method is 1000 divided by 1024, and thenmultiplied by the actual capacity of the SSD to the third power. The labeled capacity is multiplied bapproximately 0.91Therefore, there is a certain difference between the displayed capacity and the nominal capacity othe product, and it is hereby declared.
Q:warranty policy
HTXC solid-state drives offer a three-year warranty and free technical support allowing you to purchase and use them with confidence. HTXCsolid-state drives have two warranty limitations, and ifone of them is reached, the warranty expires
. Three year product warranty, 2. The total amount of data written exceeds the warranty valueTaking 128GB solid-state drives as an example, if the purchase time exceeds three vears or thewrite byte reaches 40TB, one of the two situations will be considered as the expiration of the war
ranty
Q:Can hard disk data be restored?
During the use of the hard drive, please backup important data in multiple copies. If there are qualityissues with the productthe offcial after-sales service will provide you with equipment repair orreplacement services, which do not include data recovery services and do not bear any lossescaused by data loss