Q1: Are you a factory or trading company?A1: We are professional ceramic tableware manufacturer. Our factory is in Chaozhou with 100,000sqm and sales showroom in Guangzhou with 20,000sqm. We could provide one-stop purchase service for hotel, banquet halls and fine dining restaurant, wedding event, catering occasion etc.
Q2: Does the company get any quality certificates?
A2: Yes, we have got the certificates of CE/EU, CIQ and SGS.
We achieved the ISO9001 in 1998, also had passed audit by Waitrose, Safeway, BSCI and SEDEX.
Q3: What primary products do your company provide?
A3: Our main products are porcelain, 100%melamine, 45% bone china for Restaurants &Hotels dinnerware, household tableware, gift porcelain, tea sets and so on, which are hot selling in China, Europe, America, Middle East and Southeast Asia.
Q4: What are your payment terms?
A4: In generally, we quote EXW price, payment 30% deposit by T/T before production, 70% balance paid within 7 days before loading.
Q5: What’s the lead-time and cost for sample?
A5: We are glad to provide 1-3 free samples for our original products, shipping charge on buyer’s cost. It will be already in 5-7days. Proofing sample will charge according to the design, the cost will be refunded after ordering. It takes 10-20days.