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Packaging:

1. We accept your own logo in the package or on the product,We also could do custom packaging box for you.Welcome to inquire or e-mail to us.

2. We can also accept the OEM service. The time for your idea to become a prototype need about 7-15 work days .

Shipping:

*By Express:DHL,FEDEX,UPS,EMS(4-6 days to arrival).

*By Air:7-10 days to arrival.

*By Sea:15-40 days.

Payment Method:

* Paypal.

* Wire Transfer.

* Western Union.

* Escrow.

Mivoo's Guarantee:

1. All our products are Phthalate Free and non-toxic.

2. All our products have passed test of RoHS, REACH, CE, which can meet your requirements of conformity, quality is ensured.

3. If there are products with quality problem, replacement is guaranteed.

Pre-sale service:
1. Most Samples can be offered in short time(0-2days normally) as we have stocks all the time with sample charge and courier fee by buyer's side. 
2. OEM and ODM orders are accepted, Any kind of logo printing or design are available.
3. Good Quality + Best Price + Quick Response + Reliable Service+Intime Delivery Time, is what we are trying best to offer you. 
4. NDA(non-disclosure agreement) file is warmly welcome. 

After you choose:
a. Count cheapest shipping cost and make invoice to you at once. 
b. Check quality again, then send out to you at 1-2 working day after your payment.
c. Email you the tracking number, and help you to track the parcels. 

On-sale service:
1. Keep you updated of production progress, like sending images. 
2. A professional team is supporting your order, serving for you. 
3. Chatting tools(Skype, Whatsapp, mailbox,etc) will be online within 24 hours/7 days. We will reply for any question or change you may come up with. 
4. Our QC will check the quality from the beginning to the end. As long as time allows, we always inspect 100% before delivery. 

After-sale service:
1. Welcome to offer us some suggestions and feedback for price and products.if there are any defective product, the new one for free will be offered in the next shipment or next order. 
2. One-year guarantee. 
3. Chatting tools(Skype, Whatsapp, mailbox,etc) will be online within 24 hours/7 days. We will reply for any question or change you may come up with. 
4. Send newest styles every month to our old customers and tell customers what models on production. 
5. Mixed order is welcome. 

Dongguan Mivoo Silicon Electronics Co., Ltd. has been a leading manufacturer of sex toys for men and women since 2007. We operated over 10 years in sex toy industry, We are mainly in line in vibrators,anal toys,dildos,silicone toys,penis rings ect.

Mivoo has expanded to more than 200 employees with our unremitting efforts.we have 12 professional R&D engineers and 18 QA working together.we have become a leading OEM&ODM manufacturer and ensure quality products.shortest delivery and best service to satisfy various customer needs.our mission is to insist on perfect quality,satisfactory after-sales services and well-arranged management.  

All custom orders are quality made of a totally toxic-free material! Our manufacturing facilities are flexible and we will work with you to help you creating the comprehensive,unique and diverse line of sex toys and silicone products. 

Looking forward to cooperation with you.

Q1: Could you offer samples for testing market first?
Re: Yes, we can. 

Q2. What is the lead time of samples?
Re: Normally within 0-2 days. 

Q3. What's your payment term? 
Re: Normally, Western Union, Paypal, TT (30% in advance and 70% before shipment), L/C at sight and alipay. 

Q4 . Are the materials you use all safe? Any test for them?
Re: Yes, for sure. We guarantee that we use safe materials with food-grade, non-toxic and free-phthalate. Dont worry about this. 

Q5. What kind of certification do you have ?

Re: Most of our products passed the CE & ROHS certification.

If you still need other certifications, pls tell us,we will assist you get these certification.

Q6. Are you a direct manufacturer?
Re: Yes, we are an experienced manufacture specilizing in various sex toys for more than 10 years.

Q7. Do you have QC management system? 

Re:Yes, we have IQC( Incoming Quality Control) PQC(Producing Quality Control), IPQC(Input Process Quality Control), LQC(Line Quality Control) and FQC(Final Quality Control).

100% full inspection is guaranteed before delivery.

Q8. What services can you offer in Alibaba?
Re: We can offer you Golden Supplier service, Onsite Check service, Assessed Supplier service and Escrow service and Trade Assurance service. 

Q9. What's your shipping method? 
Re: We can offer shipment by international express(DHL,UPS,FeDex), by air and by sea.

Q10. What toys do we offer? 

Re: sex toys for women, sex toys for man, sex toys of couples, vibrators, dildos,anal toys,penis pump,penis rings etc.