Smart Home Products Tuya Alexa WIFI Control Humidifier Diffuser Essential Oil Diffuser

Smart Home Products Tuya Alexa WIFI Control Humidifier Diffuser Essential Oil Diffuser

IFA 2018 International Electronics Fair / HK (Autumn Edition) Electronics Fair

packing list:

Delivery

Q1. Are your products conforming to our standards?
Yes, our products can pass the testings as you require, e.g.: CE, RoHS,FCC, etc.

Q2. What's MOQ?
MOQ is 100pcs, we could accept small trial orders for certain items.

Q3. How much oil can I use? And are the oils optional?
4-6 drops are recommended. It is really a matter of users preference and sense sensitivities and soluble water-based essential oil is Ok.

Q4, Can I use boiling water? What water temperature range allows it to work best?
A: It's ok. Normal temperature water is the best.

Q5. How do I clean the Aroma Diffuser?
A: It is more better wipe the machine dry with a clean cloth every week or follow the instruction.

Q6, Does any oils come with or do I have to buy separately? Can any brand oils be used?
A: oils will not come with the essential oil diffuser. You can use any brand oil.

Q7.Have I got Warranty on your essential oil diffuser with night light? And what about the warranty?
1 year after shipment. You will receive your order in good condition. We suggest that you check the stick once you receive them, and let us know the details if there is any damaged ones, so that we can deal with it accordingly and immediately.

Q8. Could I print my own LOGO on essential oil diffuser?
Yes, the LOGO can be silk printed or screen printed on it. you also can customize you own packaging box, OEM/ODM both acceptable

Q9.How about the After-sales Service
1, Order delivery care: We pay great attention to customers' orders and delivery, including sample orders or volume orders, doubtlessly they will be carefully followed. Any emergencies, customers will be immediately informed and until the problems are solved through mutual understanding and negotiation. Our goal is to ensure the customers have purchases best commodities.

2, After-sales investigation: After customers confirm the arrival delivery of the volume order, we will send a questionnaire to investigate the satisfaction in a month. Keep the strength and improve shortness. And thanks in advance.

3, After-sales application: We provides one year warranty for all of our products. Any defective products within guarantee period will be repaired with free spare parts or replaced with new free units. After we confirm the defective products, free spare parts or free units will be shipped to destination market with cargo of the next second order.

In order to let our clients place order more convenient, we provide different kinds of payment method:
A. For sample order, you can use Paypal
B. For normal and big order, you can use TT
C. If you have partners in China, we can provide our Chinese bank information to She/He