Q:Are you trading company or manufacturer ?
A:We are professional manufacturer of neodymium magnet and magnetic products in China.
Q:How long is the production lead time?
A:Generally it is 7-10 days if the products are in stock. or 15-20 days if the goods are not in stock.
Q:What information do i need to supply when i have a inquiry?
A:If you have any inquiry,please kindly advise the following items:
1 )Product shape,size,grade,coating,working temperature(normal or high temperature) magnet direction, etc.
2)Order quantity.
3)Attached the drawing if customized.
4)Any special packing or other requirements.
5)Magnet working environment and working requirements.
Q: Do you provide samples? Is it free or extra?
A: Yes, we can send you free samples from stock for quality inspection, but we will not bear the freight charge
Q: What's the payment method?
A: We support Credit Card,T/T, L/C, D/P,D/A, etc....
Payment<=1000USD, 100% in advance. Payment>=1000USD, 30% T/T in advance ,balance before shipment.
Q:How can you guarantee the quality of your products?
A:Every production process is controlled by professional technicians,and we have a perfectQC system,which has 100%quality inspection before delivery.