---Mild steel Q235, 2. How is the goods being packed?
---Plastic banding +Stretch film wrapped, palletized for easy loading and unloading with standard forklift truck or pallet jack.
3, What is the payment terms I can get?
---TT or L/C at sight, DP, etc
4, What kind of surface treatment do you provide for your goods?
---Electric galvanized, hot-dip galvanized, painting or powder coating is available.
5, What is the loading capacity?
--- In general, we have light duty(100~300kg) model,medium-duty(400~800kg) model and heavy-duty(1000~1700kg) model available for your choice.
6, Which product can be used in cold storage?
---Mobile rack, wire container, and roll cage are all widely used in cold storage.
7, I like your design, but couldn't find the right model from the products list, is custom size available?
---Yes, we do custom products and projects.
8, I would like to have my own design products and qty is not that big, is it ok?
Yes, we can go with your custom design,no matter small or big qty, however, pls understand the cost will be different.
9, I don' have drawing or picture available for the custom products, could you design it for me?
---Yes, we can make the best suitable design for you but do need to know the details -
such as a) dimension b) loading capacity c) stack ability d)operation environment
10, What is the minimum quantity can order?
---1x20'GP - qty is variable depending on the size.
11, What is your average production lead time?
---2-3 weeks against formal order and deposit.
12, Do I get any guarantee from your company?---3~10 years warranty in the case that
A) Proper handling during operation, correctly forklift handling while stacking/un-stacking
B) Overloading is prohibited
C) Environment request indoor, dry and not humid circumstance, do not contact with any corrosive chemical material (for zinc plated and powder coated products, no limitation for hot-dip galvanized)
13, What happens in case any quality problem is identified after arrival?
---We take full responsibility for any manufacturing defect, would either refund or reship good products to you.Want cost effective and convenient storage of non-standard pallets or non-palletized items within a standard rack arrangement?
