1. Q: Are you a direct factory and can we visit the plant?A: Yes, We are located in Foshan China factories, welcome to visit the plant anytime.
2. Q: Do you accept OEM or ODM orders? Do you supply customized according to my requirement?
A: Yes, the OEM and ODM services available. Our engineering team has strong R&D strength, and will support your special needs. Our designer will support the customize design for packing and labeling.
3. Q: What is the MOQ?
A: The MOQ is different for different inquiries. please connect us for more information.
4. Q: What is your after Service policy?
A: 1) We provide a free sample if the shipping cost is paid by the buyer. To calculate the shipping cost of the sample, Please kindly advise the address for the sample. Shipping costs could be paid through Ali trade assurance. Our quality sample will be prepared and delivered 7-14 days after confirming the detail and receiving the shipping cost. With advanced technology and Modern management, our products are manufactured under the best quality control to ensure quality and delivery time.
2) We provide 24-7 service from the beginning, producing, and after.
3) All our best to assist customers to get a suitable product, reduce costs, catch the business opportunity fast, and enlarge market share together.
5. Q: What information should give for a good quotation?
1) If you have a specific formula or quality sample, we would make the quotation based on it exactly.
2) If you don't have formula details, pls advise the basic requirements and the target market, and we will give the recommendation.
3) Details of the packing information.
4) The estimated Order quantity.
6. What are your shipping options?
We provide various shipping options according to the request, such as by express ( DHL FEDEX TNT…), by air shipping, by sea shipping, or by train.
7 . How can I get a sample?
We provide free samples if the shipping costs paid by buyer. In order to calculate the shipping cost of sample, Please kindly advise the address for sample. Shipping cost could be paid through Ali trade assurance. Our quality sample will be prepared and delivered 7-14 days after confirm the detail and received the shipping cost.
