We have 2 production lines of dining chairs and tables and reclining sofa sets
Our workshop area is about 32,000 square meters
Current workers are around 350
R&D team members are 12
QC team members are 16 (sofa 5 and dining 11)
Award: we have been titled as "a fine sample of enterprise" by the local government since 2007. We are distinguishing to the other local enterprises is that we are not just a lawful firm and good taxi contributor but also we donate tremendous amount to the local nursing home and charity annually.
11 years long term reliable supplier to STEINHOFF in Canton area
Have our own hardware workshop that is very helpful in reducing the product costs possibly
20 years experience focus on doing export business only(with European markets)
Our Business Philosophy: Don't let customer's trust down, disregard if they are small or large. If you can do it, do your best. If you can't, explain to your customer honestly. Important thing is: don't lie to them.
Processing steps to a complain
Sales receive complain
report to supervisor with pictures and details
together tracking the reason problem caused right from the begining
gathering the production team, QC team, loading team and sometimes the stock team having a meeting together
find out WHW--"why""how" "whom" for the problem and SOLUTIONS to prevent from this happening again
answer customer promptly by informing the truly reasons and providing solutions accordingly
inform the boss results and filed the case
We have 2 production lines of dining chairs and tables and reclining sofa sets
Our workshop area is about 32,000 square meters
Current workers are around 350
R&D team members are 12
QC team members are 16 (sofa 5 and dining 11)
Award: we have been titled as "a fine sample of enterprise" by the local government since 2007. We are distinguishing to the other local enterprises is that we are not just a lawful firm and good taxi contributor but also we donate tremendous amount to the local nursing home and charity annually.
11 years long term reliable supplier to STEINHOFF in Canton area
Have our own hardware workshop that is very helpful in reducing the product costs possibly
20 years experience focus on doing export business only(with European markets)
Our Business Philosophy: Don't let customer's trust down, disregard if they are small or large. If you can do it, do your best. If you can't, explain to your customer honestly. Important thing is: don't lie to them.
Processing steps to a complain
Sales receive complain
report to supervisor with pictures and details
together tracking the reason problem caused right from the begining
gathering the production team, QC team, loading team and sometimes the stock team having a meeting together
find out WHW--"why""how" "whom" for the problem and SOLUTIONS to prevent from this happening again
answer customer promptly by informing the truly reasons and providing solutions accordingly
inform the boss results and filed the case